Showing posts with label salesmanship. Show all posts
Showing posts with label salesmanship. Show all posts

Friday, March 9, 2018

How To Find A Good Salesman In Any Field

     This news will probably shock most of my readers.  It is true.  Really good salespeople have more customers than they have time to deal with. 

     Think about it.  Here is a really good salesperson selling widgets.  He has a few years experience.  He has a mountain of product knowledge.  He is polite.  He is prompt.  He returns 100% of his phone calls promptly.  He is honest.  He has a great sense of humor.  He is the kind of salesperson that you would want to do business with. 

     He is so different from that salesperson you bought your last wadget from.  He was late for his appointment with you.  He talked all the time.  He rarely returned your phone call promptly.  You were in doubt about his honesty. 

     Here is a little something that you may not know.  Most really good salespeople "size up" a customer when they first meet them.   They do this by asking questions.  They quickly determine the customers needs and financial ability.  Here is a link if you do not understand how critically important this is to the customer and the salesperson. http://ronclimer.blogspot.com/2011/04/when-in-doubt-blow-em-out.html 

     If a good salesperson determines that you are not ready, willing and able to buy, he will say good bye.  This salesperson is not being rude or mean.  He is not mad.  He just wants to to get away from someone that is not ready to buy so he can get together with someone that is ready to buy.  Time is finite. 

     What does that mean to you, Mr. Customer?  It means that you need to let your salesperson know that you are ready, willing and able to buy now.  You will get better treatment from salespeople. 

     For reasons that I can not understand, many buyers want to conceal their buying urgency and ability from a salesperson.  For instance, You notice that your transmission is starting to slip in your ten year old car.  Then, your air conditioner stops working.  It is time to buy a new car.

     You and your spouse are off to the car dealer.  You meet the car salesperson.  He says," Hello,are you folks here to buy a car?".  "Oh No, we are just here to look.", you reply.  What is with the vague ambiguous answer?  Tell him the truth.  "Yes, we are here to buy a car and we hope to drive it home today. We have $5000 and our old car as a down payment.  We would be delighted to talk with your finance person".  Isn't that a better answer?   It is the truth.  That is the best answer.  That salesperson will treat you differently. 
First Real Estate School in Hendersonville, start a new career.  

     If you lie to your salesperson, she only has incorrect information from which to make a decision.  If she is a busy, knowledgeable, motivated, polite, prompt, honest, salesperson , she will say good bye to Mr. and Mrs. Looker so she will be available to spend time with Mr. and Mrs. Ready Willing and Able.  Can you blame her?  You told her you were here to look.  You did not tell her you were here to buy.  My point is: Tell your salesperson that you are here to buy.  If you don't, don't be mad when you are treated like second class citizens, lookers. 

     Have you noticed that most really good salespeople are polite and pleasant?  You should be polite and pleasant.  A good salesperson with plenty of customers will quickly say good bye to rude, obnoxious customers. 

     Do not ask your salesperson to guess about your financial ability.  There is no shame in requiring financing to buy a $100,000 airplane.  If a good salesperson is in doubt about your financial ability, he will soon say good bye.  Do not expect extraordinary performance from a salesperson that is in doubt about your financial ability to buy. 

     If you want to meet an extraordinary salesperson, be an extraordinary customer. 

     Let the salesperson know that you are ready to buy.  Let the salesperson know that you can make a decision.  Let the salesperson know that you have the financial ability.  If you do these things, you will find yourself dealing with better salespeople. 

      If you have questions, leave me a comment here.  If you have customers that are vague and ambiguous with their answers, send them a link to this article.  If you are interested in becoming a real estate salesperson in Hendersonville, North Carolina, contact  me at www.firstrealestateschool.com

Thursday, June 25, 2015

Can I Teach You To Ask A Question?

     In salesmanship, learning to ask questions is critical to success.  It seems easy.  It is not easy.  The natural thing to do when asked a question is to answer it.  "What experience do you have with computers?" your interviewer asks.  WOW! computers!  You know everything about computers.  You are an expert.  You could build one in your garage.  You are overwhelmed with the urge to tell  your interviewer how much experience you have and how much you know about computers.  You could probably talk for 15 minutes.  Most applicants do.

     Maybe, it would be better if you ask Mr. Interviewer a question  just to clarify.  "Mr. Interviewer, are you looking for someone with a lot of computer experience for this job?" you ask.  "Well not really with hardware.  We are looking for someone that understands SEO and that can help us improve our web presence." Mr Interviewer replies.  It just so happens that you are also an expert on SEO also.  Here comes that urge to spend 15 minutes telling Mr. Interviewer how much you know about that.  You resist that urge and ask another question.  " Is this position for an SEO expert?" you ask.  "Yes it is.  We had a good person doing this job but she left us for a better paying job elsewhere."  your interviewer responds.  You ask another question," What would be the characteristics of a desirable  candidate?" you ask.  Chances are Mr. Interviewer will tell you in great detail what he is looking for.  When you do start to tell him about yourself, you know what to say.

     The title to this article is "Can I Teach You To Ask Questions?"  The answer is probably not in this one little short article.  Can I make you aware that you need to learn and master this critical skill calling asking questions?  The person asking the questions is in control of the conversation.  The sooner in your professional career that you learn this, the better.  Practice answering questions with a question.  Practice using questions instead of statements.  Question work so much better.  Don't you agree?  Practice this all the time.  Practice it at work.  Practice it in social situations.  Ask your social companions about their vacation.  Don't tell them about yours.

     In a sales situation, ask your potential customer,"How will you use this?" "Where did you hear about us?"  "When do you want to start using this?"  In a job interview, ask questions.  You can ask questions that you already know the answer to.  Do not be a smart aleck about it.  If you are asking questions, you are going in the right direction.  If you are blah blah blah telling the other party stuff, you might tell them something that will cause them to buy from your competitor.  Ask,ask,ask.

     Let this article remind you to use questions to open doors for you.  In a job interview, in a sales interview, in a social setting, questions will be your best friend.

     Ron Climer is a Realtor at Keller Williams Realty In Hendersonville, North Carolina.  If you have any real estate that you need to get sold, call Ron at 828 755 6996 or www.lakeadgerforsale.com